News COVID-19 - we're still here for you Continuing to provide a responsive and effective service that meets customers’ needs, safely, is a priority for us. To ensure the safety of all during the ever-changing situation regarding Coronavirus (COVID-19) Care Network has made some changes to it's services Care Network Hub is closed for face to face appointments and group activity Home visits have been temporarily put on hold for our Healthy Homes service We are ensuring our Safe Trader Scheme is adhering to government guidance on social distancing and hygiene We have been working with Blackburn with Darwen Borough Council on the Help Hub. Find out more about BwD Help Hub Care Network continues to provide… Information and signposting Don't struggle alone, if there's things you need practically or emotionally, get in touch with us. We're working closely with partners to find out about current and changing local activity. We can also provide information on national phone lines and online services to support your health, wellbeing and independence. If we don’t know the current state of play of some services, as always, we promise to find out and get back to you. Safe Trader Scheme We are continuing to pass on referrals for essential works, maintenance and services including outside jobs where social distancing can still be maintained and providing the tradesperson can still obtain the necessary materials and are happy to carry out the work. This includes but is not limited to; Repair of broken boilers, cookers & electrical repairs Leaks caused by burst pipes Safety & security Shopping & food delivery services Window cleaning, power-washing Gardening Outside painting & building work We're in touch with our local safe traders daily to make sure we know about any changes to their services. We are asking that both our trades people and our customers follow government advice around social distancing to make sure that services are being delivered safely. We ask both our traders and customers; to observe government guidance on social distancing, as well as handwashing and respiratory hygiene as detailed on www.gov.uk where possible, to remain in a different room and to arrange payment without the need for close contact Healthy Homes We’re doing all we can to provide advice over the phone and support any energy and fuel tariff enquiries. Care Network Hub Online Care Network is quickly moving to make sure people have access to information about online and telephone services that can be offered to you while at home. Our pages on local support may have what you are looking for. If you don't see what you are looking for get in touch. Online activities and telephone support Community and voluntary sector Ways to get in touch... If you need any services or support you can call us, message us, or fill out a self-referral form and we will get in touch with you. Call us on 01254 507255 Click here to make an online referrals Email enquiries: [email protected] Facebook and twitter messaging - get in touch with us on social media Call backs: if you or someone you know doesn’t have credit let us know via any of the means above and we can call you Stay safe - guidance from NHS To ensure the safety and wellbeing of yourselves and others, we ask that anyone showing the symptoms of coronavirus follows official advice www.nhs.uk/conditions/coronavirus-covid-19/ NHS coronavirus advice available in 34 languages https://www.doctorsoftheworld.org.uk/coronavirus-information/ Take care and keep in touch.