Care Network can still be contacted by phone, email and facebook. To ensure the safety of all during the various stages of lockdown we have made some changes to services. 

Care Network Hub phoneline - information and signposting

Care Network Hub is closed but the same service is being offered by phone. Care Network Hub telephone service still provides information and guidance on service to support, including;

  • Independence and health at home
  • Improving your or your families wellbeing
  • Meeting people (online, by phone and when permitted in-person)
  • Support to get online
  • Positive mental health and stress management
  • Gadgets to stay safe (assistive technology)
  • Getting the right help and support
  • Living with a disability
  • Living with long term health conditions
  • Third-party hate crime reporting
  • Volunteering opportunities
  • Employment support and work clubs
  • Food and fuel poverty 

Even though Care Network Hub is closed for face to face appointments and group activity, we continue to provide the same excellent service over the phone, by helping you to access online and telephone support during this time.  

Care Network Hub Online 

Make a referral

Safe Trader Scheme

Our tradespeople and our customers must follow government advice around social distancing to make sure that services are being delivered safely. We are continuing to pass on referrals for work, maintenance and services where;

  • social distancing can be maintained and work cannot be postponed 
  • the tradesperson can obtain the necessary materials
  • the service is healthcare - eg podiatrists can continue to work

In the interests of Health and Safety please always observe government guidance on social distancing, as well as handwashing and respiratory hygiene as detailed on . Where possible, remain in a different room and arrange payment without the need for close contact.

  • Handyperson service
  • Hot meal and frozen meal delivery service and grocery shopping service 
  • Podiatrists, mobile optician, pet service, including dog walking and feeding
  • Gas plumbing and servicing and electrical work and repairs
  • Gardening, gutter cleaning, tree surgery and felling, power washing, 
  • Drains, repairs and unblocking
  • Cleaning, laundry service, ironing, oven cleaning, window cleaning
  • Painting and decorating, tiling, joinery
  • Building and roofing, plastering, damp proofing, tarmacking and resurfacing, double glazing, 
  • TV aerial and satellite service and appliance repair
  • Carpet and floor fitting, carpet and upholstery cleaning
  • CCTV and intruder alarm and locksmith
  • and much more!

Make a referral

Healthy Homes - phoneline - advice and support for a healthy home
01254 507255 (option 1)

While home visits are on hold, our Healthy Homes project provides advice and support over the phone. This support will help you to keep your home warm and hazard-free and you safe!

Eligibility differs for the many forms of support we offer through this project, so get in touch so that we can let you know how we can help you. 

  • Help to keep your home warm
  • Lowering your bills and maximising your income 
  • Accessing small grants and support to help you maintain your home 
  • Free gas servicing (eligibility applies) 
  • Improving the condition of your property
  • Your mobility around your home
  • Your general safety
  • Keeping your home secure
  • Fire and home safety
  • Outdoor areas
  • Signposts and referrals to other services who can offer support

We also have guides available (see below) to help you manage common household issues. We're more than happy to discuss the advice in the guides to make it relevant to you and your home.

Healthy Homes advice guides 

Preventing slips, trips and falls

Preventing damp mould and condensation

Keeping warm at home 

Blackburn with Darwen Help Hub 

We are working with Blackburn with Darwen Borough Council on their Help Hub for anyone .

Find out more about BwD Help Hub 

Ways to get in touch...

If you need any services or support you can call us, message us, or fill out a self-referral form and we will get in touch with you.

  • Call us on 01254 507255
  • Click here to make an online referrals 
  • Email enquiries: [email protected]
  • Facebook and twitter messaging - get in touch with us on social media 
  • Call backs: if you or someone you know doesn’t have credit let us know via any of the means above and we can call you
Stay safe - guidance from NHS

To ensure the safety and wellbeing of yourselves and others, we ask that anyone showing the symptoms of coronavirus follows official advice

NHS coronavirus advice available in 34 languages 

Take care and keep in touch.