If you have any praise, criticisms, concerns, comments or complaints about Care Network, we'd like to hear about them. We strive to listen to our clients and deliver services on their behalf, ensuring we deliver a high quality experience in all areas of our work. We aim to provide services in a way that is:

  • respectful, people centred and caring
  • customer focused and responsive to individuals’ needs
  • non-judgemental, honest and open.
  • high quality 
  • inclusive and fair
  • in close partnership with local agencies

We encourage you to give us feedback in one of the following ways

  • filling out the feedback form here
  • calling and speaking to one of the team on 01254 507255
  • coming in to the Help Link Hub and speaking to a member of staff 

Download our full complaints procedure here