We have recently had some reports that rogue traders are contacting people offering to carry out work on their home or do their shopping. They are then charging them unreasonable amounts of money or the work is substandard. In the instance of shopping, these doorstep criminals have persuaded people to hand over money and then never returned.

Be cautious and stay alert 

Doorstep criminals and rogue traders can target anyone, particularly older or more vulnerable people. They often call "out of the blue" and can be extremely persuasive. Be very cautious and do not allow them inside your home.

We recommend that you don’t accept any job offers from people who you don’t know and who have knocked on your door and offered to do work.  If you need work doing take time to do your research, and speak to trustworthy neighbours, friends and family before making any commitment.

Care Network’s Safe Traders Scheme

Local charity Care Network is committed to helping you stay safe from rogue traders. We have over 50 local businesses on our Safe Trader Scheme who have been through our rigorous quality assurance check and specialist training so you can be assured that they are safe to use and will provide a quality service. We can also help you get in touch with services that can support any shopping or delivery needs, should you be shielding, self-isolating or in fact have any other reasons why you might need help to get groceries or meals delivered.  

The Care Network promise

We do everything we can to keep you safe and put your mind at ease.

• helpdesk staff will let you know the name of the trader, so you know who to expect
• all our traders will wear their Care Network ID badge, clearly stating their name
• the trader will contact you within 5 working days and make an appointment to visit and quote
• provide a free, written, no obligation quote
• helpdesk are only a phone call away – if in any doubt about anything, call us

Care Network and our registered traders and local businesses will never cold call, push, harass or pressure you into having work done

Safe Trader Scheme 

Caring about... your home