Friday 27th November was Fuel Poverty Awareness Day, and Care Network used the day to highlight the support available for the many people who struggle to stay warm and healthy at home.

If you find yourself unable to cook a meal because you can’t afford to put the oven on, or your home is cold and damp because you can’t afford to put the heating on – Care Network’s Healthy Homes team can help.

What is fuel poverty?

Fuel poverty is when people can’t afford to heat their home to an adequate and healthy temperature. This is influenced by three factors; low-incomes, high energy costs, and energy inefficient homes.

Are you struggling to make ends meet?

Rising unemployment, zero-hour contracts, delays in receiving Universal Credit payments, being made redundant or furloughed may be making it difficult for some of us to pay for food, bills and other essentials. Whatever your situation, you can talk to us.

How can the Healthy Homes team help?

The team can offer support for anyone struggling to pay for gas and electricity. They aim to save you money on your bills, help if you are at risk of disconnection and look at other support available to help your individual situation, including helping you to access support from Care Network Hub.  

The team are here to try and make your bills more affordable, give you the know-how and support, to keep your home warm, safe and hazard free, so that you and the people you love remain healthy and well throughout the winter months.

The service was straight forward and any questions I had, I was able to ask and get an informative answer. It’s the comfort you get knowing this service is available. The advice I got made a huge difference to my life.

A happy customer.


Both tenants and homeowners living in Blackburn with Darwen who;

  • have a long term health condition or disability and their carers or
  • anyone with a child under 5 or
  • anyone aged 50+ or
  • anyone who has been adversely affected by Covid-19 and are at danger of self-disconnection

From one family to the next, everyone who comes to us is in a different situation. As a team we know all there is to know about exactly what help is available and from where, as well as the simple things that don’t cost a thing. We hope that anyone who is struggling, especially at what can be an expensive time of year, gets in touch with us and accesses the support available.

Kathryn, Healthy Homes Officer

Supporting residents to keep warm and healthy homes

As the Home Improvement Agency for Blackburn with Darwen, Care Network's Healthy Homes team offer residents various forms of support to help people achieve warmer and more economical homes. Get in touch today to find out what support is available to help you.

Press release - Fuel Poverty Awareness Day 2021

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