New Help Hub offers support to vulnerable residents through Covid19 outbreak

A central hub to support residents through the Coronavirus outbreak. The BwD Help Hub can provide a range of support, from organising deliveries of food and essential supplies to people in need, and providing information and advice. Additionally, staff working through the Help Hub will make regular weekly telephone calls to help keep people’s spirits up during periods of isolation.

The BwD Help Hub will support local people in need

  • By providing food and essential items to people in need
  • By helping arrange deliveries to people in isolation who have the means to buy their own food and essential items
  • By having someone to talk on the phone while isolating at home.

Anyone in Blackburn with Darwen who has no support they can call on through family, friends or neighbours can get in touch with the Help Hub

Care Network are working with Council staff to assess the needs of people getting in touch, and cases will be prioritised before being passed on to the relevant Neighbourhood Hubs.

Staffed by Council employees together with local partners and volunteers, and with support from ward councillors, these hubs will co-ordinate support for residents in their areas. Support will be available Monday to Friday, between 9am and 5pm initially, with plans to move to offering support seven days a week.

Working in partnership with the Council to run the BwD Help Hub are representatives of the health service’s Integrated Neighbourhood Teams and Primary Care Networks, as well as a range of local organisations from the voluntary, community and faith sector. 

Volunteers registered with the Lancashire Volunteer Partnership have also been invited to get involved. Anyone over the age of 16 in Blackburn with Darwen can register with the Lancashire Volunteer Partnership if they’d like to support the BwD Help Hub through volunteering – register online at