Teresa Kirby, Helpdesk and Volunteer Coordinator

Staff portrait, Teresa Kirby, Helpdesk and Volunteer Coordinator and
Every day Teresa works alongside residents, professionals and volunteers at the Care Network Hub, a multi-agency health and wellbeing information hub. Prior to this Teresa worked for Age UK, the NHS and at a funeral home. Teresa enjoys cooking, is a regular at the gym and is a huge fan of holidays.

[email protected]

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Out of hours help

While Care Network will do what we can when providing services to you, we are not an emergency service. Here are some telephone numbers that might be useful for you in an emergency and when the office is closed.
Calamity Jane

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Kathryn Williams, Helpdesk and Healthy Homes Liaison Officer

Kathryn joined Care Network in October 2013 and now works across all the 'Your home' services, working on both our Safe Trader Scheme and Healthy Homes project.
Carol Ward, Disability & Diversity Services Coordinator

Lead for disability, diversity and Third Party Hate Crime Reporting, Carole is driven, passionate and caring and is motivated by helping every individual that crosses her path.
Sue Veneziale, Helpdesk Officer

Sue Veneziale has worked on the Care Network Helpdesk since March 2008. During this time she has built up a great deal of knowledge and experience and really enjoys her time working on the Helpdesk, passing valuable information and help onto the customers.
Jackie Smith, Helpdesk Officer and Administrator

Jackie is passionate about supporting local people to access services that enable them to continue to live independently in their own homes.
Stephanie Shackleton, Project and Business Development Coordinator

Stephanie has taken the Safe Trader Scheme from strength to strength and was instrumental in the organisation achieving Home Improvement Agency status in 2016.
Rose Roberts, Healthy Homes Liaison Officer

Rose has recently been appointed to deliver our new exciting Healthy Homes project. Rose is delighted to be able to share her extensive knowledge and experience to help more people stay independent at home.
Kulsum Patel, Helpdesk Officer and Administrator

A real asset to the team, Kulsum is putting her many years of volunteer experience working in the local community to good use at the Help Link Hub.
Sarah Nataraj, Marketing and Partner Liaison Coordinator

Sarah leads on the marketing at Care Network and coordinates the partner offers from the hub. She is proud to be in this role and hopes that her work for the charity has a very real and positive impact on people's experience of life.
Michelle Carruthers, Administrative Assistant

Our newest addition to Care Network, we are all delighted that Michelle has joined our team.
Debbie Summersgill, Operations and Services Manager

Debbie has many years’ experience helping residents of the borough remain safe and independent at home. Debbie manages two busy helpdesks, one providing the Safe Trader Scheme and the other providing the information and signposting service at the Help Link Hub.

Contact details

We try and make ourselves as easy to contact as possible. Here are the different ways you can get in touch.
About us

Care Network believes that everyone is entitled to an independent, healthy and safe life. Whether it's support for you or someone close to you, support at home or in your community. We will do everything we can to inform you and connect you with quality services for your continued wellbeing.
Care Network Hub

A multi agency hub in Blackburn with Darwen for the whole community with information on activities and support available borough wide.
Caring about safe, trusted, local traders...

Over 50 quality assured local businesses so that vulnerable people in Blackburn with Darwen can arrange home improvements easily and with peace of mind.
Time to Change 2019

Managing ups and downs together Join us for tea, biscuits and top tips for good mental health, on Time to Talk day 2019
Make a referral

Whether you want to refer yourself or someone you support, just fill in one simple form and we will get in touch with you.
Home maintenance

We work with trustworthy and skilled local traders so that you can quickly and easily arrange for jobs to be carried out to maintain your home.
James Hadleigh, Chief Executive Officer

Passionate and determined to make a real difference to the lives of local residents, James has a very rewarding role and is ably assisted by his fantastic team who genuinely make a big difference to the lives of all who use our services.
Debbie Summersgill, Operations and Services Manager

Debbie has many years’ experience helping residents of the borough remain safe and independent at home. Debbie manages two busy helpdesks, one providing the Safe Trader Scheme and the other providing the information and signposting service at the Help Link Hub.
Healthy Homes

A new service, Healthy Homes aims to equip you with the know how to create a warm, safe, hazard free and energy efficient home.